They said the increases mean that the press “is no longer viable” and would need to be replaced with alternative technology. I understand that prices change and that it may well be the case that NexPress is now not commercially viable, but this must have been known 12 months ago and changes could have been made with much more notice being given.” “To be given 60 days’ notice of huge price increase is unacceptable. They said they would look at investing in an alternative press “as the figures are so high, the machine is not viable” and would need to outsource specific jobs that the NexPress can do but that the intended replacement machine cannot.Īnother NexPress user told Printweek they were “very disappointed to say the least” with the changes, and that their business had a long-term relationship with Kodak, which it has treated “as more of a partner than a supplier”. “We are almost being held to ransom as we can’t go elsewhere for the consumables, and they know we can’t quickly, easily, and cheaply move to a new supplier.” “Kodak have not entered into any dialogue with us, and it is this lack of consultation and negotiation which is of the most concern. The user suggested that a phased increase would have been preferable, to allow printers to slowly adjust their pricing, and referred to the short notice period as “deplorable”. The user said the price cap/click charge is being removed and they will have to pay for all consumables – at prices that are now “considerably higher”, which leaves the cost of a click open-ended, making estimating problematic. ![]() “In the scheme of large investments isn’t long at all and doesn’t give any of us time to make sensible decisions,” they added. The user said their monthly maintenance charge was set to more than double while they expected their click charges to “effectively double”, but felt that the short notice period from Kodak was the most concerning aspect of the change. One NexPress customer told Printweek that the company received notification last week regarding their NexPress contracts that effectively gave them 60 days’ notice that their contracts were being terminated and that they would be required to sign a new agreement “at far higher prices”. Kodak has confirmed that it stopped making Nexfinity and Ascend digital presses at the end of last year.
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